WHERE ARE YOU BASED?
We're happily based in:
11923 NE Sumner ST
Portland, Oregon, 97220, USA
HOW DOES SHIPPING WORK?
Badass Bull partners with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as USA, UK, CA, AU etc. via our partnership with USPS.
Depending on the product, your item may come from our warehouses in the United States, or Asia. It also depends greatly on the destination.
For products shipping from a US warehouse, the shipping time is usually 5 to 7 business days (keep in mind exceptions and delays do happen from time to time). The product information often states the estimated time of delivery.
For products coming from one of our Asian warehouses, it is usuall 7 - 20 business days and arrives via USPS. Please do not panic if it does not show up immediately, it's on its way (please email us for tracking) :)
THE TRACKING NUMBER FOR MY ORDER STOPPED UPDATING, WHAT HAPPENED?
If you're buying from outside of the U.S. (particularly in Canada), your country's customs department may decide to hold your items at the border temporarily, often without explanation! Note: Canada's customs department takes a particularly long time to resolve these holds. This is relatively rare, but if your order is held up in customs, we suggest calling your country's customs department directly and ask that they release your items immediately.
Note: if for some reason your order is never released by customs, we'll send you a replacement!
WHAT IF I NEED TO RETURN SOMETHING?
It's important to see our Return Policy before returning items.
HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?
Send us an email at email@example.com and we'll get back to you as soon as we can.